PaymentWorks is hiring a Junior Payment Operations Specialist to join our Payment Operations  team.  The Junior Payment Operations Specialist will be responsible for monitoring daily ACH file processing, processing ACH payments, and configuring internal payment systems.  This includes but is not limited to, coordination with various internal departments, PaymentWorks Customers, and Customer Financial Institutions.

You Will:

• Monitor daily ACH file processing.
• Process daily ACH payments.
• Troubleshoot file processing issues and escalate to other PaymentWorks departments as appropriate.
• Configure and maintain Payer information using internal tools.
• Review customer payment files during the sales process to ensure compatibility with PaymentWorks processes.
• Assist with day-to-day payment operations issues and escalations.
• Other duties as assigned.

About you:

• 2+ years experience working in high-demand financial-oriented organizations.
• Experience working with third parties, such as banks or payment processing providers.
• Prior experience processing ACH transactions.
• Understanding of NACHA and ISO 20022 files is a plus.
• Ability to learn and effectively navigate internal payment applications.
• Understanding SFTP and file encryption is helpful but not required.
• Excel at managing competing priorities across simultaneous projects.
• Familiarity with JIRA, Monday.com, Hubspot, Slack and Google Apps.

Why work here?

• We have a proven market need.
• We have hockey stick growth expectations.
• Our product stops payments fraud (yes, you will regularly stop bad guys!)
• We are small and nimble and we move fast. New ideas, new problems to solve, and new customers happen every day.
• We respect that you have a life outside of work (i.e., we have options for flexible work schedules, and we have great benefits, including unlimited PTO)
• Every employee has an impact – no one here is a cog in a machine.

Applicants must pass a background check prior to being officially accepted for employment.

At PaymentWorks, we base our employment decisions entirely on business needs, job requirements, and qualifications and do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Job location: open to remote; company is in Boston, MA.

Job is remote; however, applicants must reside in one of the following states:
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Massachusetts, Nevada, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia , Washington, West Virginia, Wisconsin

About PaymentWorks

PaymentWorks digital supplier onboarding is the foundation of vendor master data management – enabling organizations to control costs and risks while executing a payables strategy to optimize the time value of money.

To apply for this position, send an e-mail to: careers@paymentworks.com