PaymentWorks Terms of Service
This Agreement sets forth the terms and conditions for your access to and use of the PaymentWorks application and Website (collectively, the “Service“). The Service is accessible through the website www.paymentworks.com (The “Site”). If you wish to use the Service, you must indicate your agreement to these terms and conditions. By clicking on the “I agree” button, you are entering into a contract with PaymentWorks, Inc. (the “PaymentWorks” or “we”) for access to the Service, and you are agreeing, individually and on behalf of the company whose information you provided during the registration process (“Company”), to be bound by the following terms and conditions. If you do not agree, you will not be permitted access to the Service.
By registering as a user of the Service, you represent and warrant that you are accessing the Service on behalf of the Company, that you have the authority to bind Company legally, and that you are duly authorized to enter into this agreement on behalf of the Company. “You” refers to you both (i) as an individual user and (ii) as an authorized representative of the company you represent.
1. USE OF THE SERVICE
1.1. Grant. Subject to Company’s compliance with the terms of this Agreement, PaymentWorks hereby grants Company a non-exclusive, non-transferable, limited right to access and use the Site and the Service. Such access and use shall be exercised only by users authorized by Company to access and use the Service on behalf of Company who have agreed to these Terms of Service (collectively, “Authorized Users”). Company may access and use the Service to share information about Company (“Company Data”) and about transactions, invoices, invoice payment status, and related information (collectively, “Transaction Data”) with Company payers (“Payers”) and/or Company payees (“Payees”). Company will decide which Payers and/or Payees have access to specific Company Data and Transaction Data through elections and criteria established by Company through the Service. PaymentWorks may from time to time modify the Service, features of the Service, or the Site in its sole discretion.
1.2. User Names and Passwords. PaymentWorks shall provide you and each Authorized User a unique login credential (“User Name” and “Password”) to be used to access the Service. You are responsible for maintaining the confidentiality of the User Name and Password. You shall immediately notify PaymentWorks of any unauthorized use of your User Name or Password and PaymentWorks shall issue you a new User Name and/or Password. You and Company will be solely responsible and liable for all activities that occur under your User Name and Password. Company shall be liable for any participation in the Service for any persons who accesses the Site and the Services using the User Name and Password of an Authorized User.
1.3 Company Responsibilities. Company will (a) be responsible for Authorized Users’ compliance with these Terms of Service, (b) be responsible for the accuracy, completeness, quality and legality of Company Data and Transaction Data provided by Company, including the means by which Company Data and Transaction Data were acquired, (c) use commercially reasonable efforts to prevent unauthorized access to or use of the Service and any Transaction Data, and notify PaymentWorks promptly of any such unauthorized access or use, and (d) use the Service and Transaction Data only in accordance with any applicable documentation provided by PaymentWorks and applicable laws and government regulations. PaymentWorks shall have no liability for the accuracy, completeness, quality or legality of any Company Data or Transaction Data provided through the Service, whether provided by Company or any Payer or Payee. You, each Authorized User, and Company agree to access the Site and Services in a secure manner in compliance with PaymentWorks’ reasonable standards established from time to time. PaymentWorks, in its sole discretion, may specify connectivity standards to access the Site and the Services from time to time.
1.4. Restrictions on Use. You, Company and its Authorized User’s shall not: (a) make the Service or any Transaction Data obtained through the Service from any Payer or Payee available to, or use the Service or any Transaction Data obtained through the Service from any Payer or Payee for the benefit of, anyone other than Company, (b) sell, resell, license, sublicense, distribute, rent or lease the Service or any Transaction Data obtained through the Service from any Payer or Payee, or include the Service or any Transaction Data obtained through the Service from any Payer or Payee in a service bureau or outsourcing offering, (c) use the Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy or confidentiality rights, (d) use the Service to store or transmit Trojan horses, worms, time bombs, cancel bots or other similar harmful or deleterious programming routines, (e) interfere with or disrupt the integrity or performance of the Service or third-party data contained therein, (f) attempt to gain unauthorized access to the Service or any Transaction Data or its related systems or networks, (g) permit direct or indirect access to or use of the Service or any Transaction Data in a way that circumvents a contractual usage limit, (h) copy the Service or any part, feature, function or user interface thereof, (i) copy any Transaction Data obtained through the Service from any Payer or Payee except as permitted herein, (j) frame or mirror any part of any Service or Transaction Data, other than framing on Company’s own intranets or otherwise for Company’s own internal business purposes, (k) access the Service or any Transaction Data obtained through the Service from any Payer or Payee in order to build a competitive product or service, or (l) reverse engineer the Service or any element thereof (to the extent such restriction is permitted by law), or (m) access or use the Service or any Transaction Data obtained through the Service from any Payer or Payee in violation of any applicable, Federal, State or local law, rule or regulation.
1.5. Reservation of Rights. All rights in and to the Site and the Service, including without limitation proprietary schema, tools, methodologies, methods of the Services and software; and any patent rights, copyrights, trade secrets, trade names, service marks, trademarks, moral rights, know-how related to the Site or the Service (collectively, “PaymentWorks Intellectual Property Rights”), not expressly granted to Company hereunder are reserved by PaymentWorks.
2. PAYMENTWORKS RESPONSIBILITIES
2.1. Service and Support. PaymentWorks will, subject to Company’s payment of applicable fees and compliance with these Terms of Service, use commercially reasonable efforts to: (a) make the Services and Transaction Data (to the extent authorized by the applicable Payer or Payee) available to Company pursuant to these Terms of Service, (b) provide standard support for the Service at no additional charge, and/or upgraded support if purchased, and (c) make the Service available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which we shall give at least 8 hours electronic notice and which we shall schedule to the extent practicable during the weekend hours between 6:00 p.m. Friday and 3:00 a.m. Monday Eastern time), and (ii) any unavailability caused by circumstances beyond our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem, Internet service provider failure or delay, or denial of service attack.
2.2. Protection of Company Data and Transaction Data. PaymentWorks will use commercially reasonable efforts to maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Company Data and Transaction Data provided by the Company. Those safeguards will include, but will not be limited to, measures for preventing access, use, modification or disclosure of Company Data and Transaction Data by PaymentWorks personnel except (a) to address service or technical problems, (b) as compelled by law, (c) as Company designates through elections made through the service or (d) as Company expressly permits in writing. Company expressly acknowledges and agrees that Company Data and Transaction Data will be made available to Payers and Payees through the Service in accordance with elections and criteria established by Company Authorized Users.
3. PAYMENT
[Reserved]
4. PROPRIETARY RIGHTS
4.1. Title to Technology. All interest, title and right in and to PaymentWorks Intellectual Property, including without limitation, all computer software programs or applications, or programs or applications of PaymentWorks’ third party licensors, utilized by PaymentWorks in the establishment, operation, and/or the provision of Service, in whole or in part, shall be, vest with and remain the exclusive property of PaymentWorks and its third party licensors.
4.2. Title to Company Data and Transaction Data. All Company Data is and shall remain the property of Company. All Transaction Data is and shall remain the property of its lawful owner. PaymentWorks makes no claims, warranties or representations with regard to the ownership of Transaction Data or Company Data. PaymentWorks may share Transaction Data, in the singular or aggregate, by providing reports or otherwise, to Payer and Payees involved in a transaction and may identify the parties as being involved in the transaction in connection therewith, all in accordance with elections and criteria established by Company Authorized Users through the Service; and Company hereby grants PaymentWorks a world-wide license to host, copy, transmit, display and otherwise use Company Data and Transaction Data as necessary to do so. In addition, Company hereby grants PaymentWorks a perpetual, world-wide, limited license to de-personalize (remove any Company identifying information) and aggregate any and all Transaction Data to determine usage trends, perform analytics, improve the Service, promote and market the effectiveness of the Service, sell such aggregated de-personalized Transaction Data to any third party, or for any other internal-business purpose.
4.3. Company’s license to PaymentWorks. Company hereby grants a limited, non-transferable license to PaymentWorks for PaymentWorks to use Company’s name and logos to identify Company as a user of the Site, including without limitation to display Company Data to the public on the Site and to display Transaction Data through the Service, consistent with elections and criteria established by Company, during the Term of this Agreement. PaymentWorks shall obtain Company’s prior written consent for any other uses of Company’s name, logos, and trademarks.
5. TERM AND TERMINATION
5.1. Term. This Agreement shall commence on the Effective Date and shall continue in effect until terminated by a party in accordance provisions below (“Term”).
5.2. Termination for Cause. Either Party may terminate this Agreement by providing the other no less than five (5) days advance written notice in the event that the other Party (A) is in material breach of any term, condition or provision of this Agreement, which breach, if capable of being cured, is not cured within five (5) days after the non-breaching Party gives the other Party written notice of such breach; or (B) terminates or suspends its business activities, becomes insolvent, admits in writing its inability to pay its debts as they mature, makes an assignment for the benefit of creditors, or becomes subject to direct control of a trustee, receiver or similar authority, or becomes subject to any bankruptcy or insolvency proceeding under federal or state statutes which is not rescinded within sixty (60) days of its commencement.
5.3. Termination for Convenience. Either Party may terminate this Agreement at any time for any reason at its sole discretion by providing the other Party no less than thirty (30) days advance written notice thereof.
5.4. Effect of Termination. Upon termination of this Agreement, Company shall immediately discontinue use of the Site and the Service.
5.5. Survival. Notwithstanding any termination of this Agreement, Section 4 (“Proprietary Rights”), Section 6 (“Warranties”), Section 7 (“Indemnification”), Section 8 (“Disclaimer and Limitation of Liability”) and Section 9 (“Additional Terms and Conditions”) shall survive termination of this Agreement. All other rights and licenses granted hereunder will cease upon termination.
6. WARRANTIES
6.1. Mutual Warranty. Each Party represents and warrants that it has the authority to enter into this Agreement.
6.2. Company’s Warranty. Company represents and warrants that (i) its Authorized Users have authority to act on behalf of Company; and (ii) all Company Data, Transaction Data and other materials submitted by Company to or through the Site or the Service will not (A) infringe on any third party’s rights, including any intellectual property or proprietary rights, (B) violate any obligation of confidentiality, (C) violate any applicable law, statute, ordinance or regulation; or (D) contain viruses, Trojan horses, worms, time bombs, cancel bots or other similar harmful or deleterious programming routines.
6.1. DISCLAIMER. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 6, THE SERVICE AND THE SITE AND ANY OTHER SERVICES OFFERED ON OR THROUGH THE SITE AND ANY REFERENCED THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 6, PAYMENTWORKS DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT OF THE LAW, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. PAYMENTWORKS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR SERVICES, COMPANY DATA, TRANSACTION DATA OR MATERIAL ON THE SITE OR THE SERVICE IN TERMS OF THEIR CORRECTNESS, ACCURACY, COMPLETENESS, QUALITY, LEGALITY, TIMELINESS, RELIABILITY OR OTHERWISE.
PAYMENTWORKS PROVIDES NO WARRANTY OF ANY KIND RELATED TO ANY THIRD-PARTY SOFTWARE THAT MAY BE INCORPORATED OR INCLUDED IN THE SERVICE. YOU AND COMPANY SHALL BE BOUND BY THE LICENSE TERMS OF THE THIRD-PARTY LICENSOR.
7. INDEMNIFICATION
7.1. Infringement. PaymentWorks agrees to defend or, at its option, to settle, any claim brought against Company for infringement of any United States patent, copyright, trade secret or trademark by the Service as delivered, but excluding any such claim to the extent it is based on the content of any Company Data or Transaction Data, and to indemnify Company against all damages and costs finally assessed by a court of competent jurisdiction against Company under any such claim or action. Company agrees that PaymentWorks shall be released from the foregoing obligation unless Company has taken reasonable steps to mitigate any potential expenses and provides PaymentWorks with: (i) prompt written notice of any such claim or action, or possibility thereof; (ii) sole control and authority over the defense or settlement of such claim or action; and (iii) proper and full information and assistance to settle and/or defend any such claim or action. Company shall have the right to employ separate counsel and participate in the defense at its own expense; provided that PaymentWorks shall remain in control of the defense. In addition, PaymentWorks may, at its sole option and expense, either: (a) procure for Company the right to use the allegedly infringing elements of the Service; (b) replace the allegedly infringing elements of the Service with non-infringing, functionally equivalent services; (c) modify the allegedly infringing elements of the Service so that they are not infringing; or (d) cease to provide the allegedly infringing elements of the Service, refund any fees paid by Company covering any future period of time during which such allegedly infringing elements Services were to be provided. Upon exercise of option (d) in the previous sentence, PaymentWorks shall have no further obligations or liability to Company with respect to the allegedly infringing elements of the Service. Except as specified above, PaymentWorks will not be liable for any costs or expenses incurred without its prior written authorization. THE FOREGOING PROVISIONS OF THIS SECTION 7 STATE THE ENTIRE LIABILITY AND OBLIGATIONS OF PAYMENTWORKS TO COMPANY WITH RESPECT TO ANY ACTUAL OR ALLEGED INFRINGEMENT OF ANY PATENT, COPYRIGHT, TRADE SECRET, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHT BY THE SITE, THE SERVICE, OR ANY PART THEREOF.
7.2. Company shall indemnify, defend and hold harmless PaymentWorks and its directors, officers, members, managers and employees from and against all claims, actions, liabilities, losses, expenses, damages and costs (including reasonable attorneys’ fees), that may at any time be incurred by reason of any third party claim arising out of or relating to (i) any Company Data or Transaction Data provided by the Company, (ii) a breach of these Terms of Service by Company, or (ii) any claim that is inconsistent with Company’s representations or warranties to PaymentWorks contained herein. PaymentWorks shall have the right to employ separate counsel and participate in the defense at its own expense.
8. LIMITATION OF LIABILITY
8.1. Limitation of Liability. PAYMENTWORKS’ LIABILITY TO COMPANY FOR DAMAGES WITH RESPECT TO THE SITE OR THE SERVICE SHALL NOT EXCEED THE FEES ACTUALLY PAID BY COMPANY TO PAYMENTWORKS FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRIOR TO THE OCCURRENCE OF THE BREACH OR INCIDENT ASSERTED AS CAUSING HARM.
8.2. No Consequential Damages. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, AND IRRESPECTIVE OF ANY FAULT OR NEGLIGENCE, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR HARM TO BUSINESS, LOST REVENUES, LOST SALES, LOST SAVINGS, LOST PROFITS (ANTICIPATED OR ACTUAL), LOSS OF USE, DOWNTIME, INJURY TO PERSONS OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES), HOWSOEVER CAUSED, ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICE, WHETHER OR NOT SUCH PARTY HAS BEEN APPRISED OR NOTIFIED THAT ANY SUCH DAMAGES OR LOSSES ARE POSSIBLE OR LIKELY, AND WHETHER OR NOT ANY PERMITTED REMEDY HAS FAILED ITS ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.
8.3. Conditions. The Parties agree that the above limitations of liability of Section 8 shall apply regardless of the form of action, whether in contract, warranty, strict liability or tort (including, without limitation, negligence of any kind, whether active or passive) or any other legal or equitable theory, but shall not apply to fees owed to PaymentWorks by Company.
9. ADDITIONAL TERMS AND CONDITIONS
9.1. Notices. Except as otherwise specified herein, all notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) the second business day after sending by confirmed facsimile, or (iv) the first business day after sending by email (provided email shall not be sufficient for notices of termination or an indemnifiable claim). All notices to the Company shall be addressed to the address you entered during the registration process or such address thereafter entered for notices by a Company Authorized User.
9.2. U.S. Government Licenses. PaymentWorks provides the Service, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in this Agreement. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not granted under these terms, it must negotiate with PaymentWorks to determine if there are acceptable terms for granting those rights, and a mutually acceptable written addendum specifically granting those rights must be included in any applicable agreement.
9.3. Export Restrictions. The Site, the Service, other technology PaymentWorks makes available, and derivatives thereof may be subject to export laws and regulations of the United States. Each party represents that it is not named on any U.S. government denied-party list. You shall not permit Authorized Users to access or use the Service or any content in a U.S.-embargoed country or in violation of any U.S. export law or regulation.
9.4 Payer and Payee Terms and Conditions. Company acknowledges and agrees that its use of the Services and the Transaction Data, and any use of Transaction Data by its Payers or Payees, shall not modify or supersede the terms and conditions of any purchase agreements, invoices, or other negotiated terms agreed to by and between Company and any Payer or Payee.
9.5. Miscellaneous
9.5.1. Neither this agreement nor any rights under this agreement may be transferred or assigned by Company without the prior written consent of PaymentWorks.
9.5.2. This agreement shall be interpreted and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its internal conflict of laws principles. In connection with any dispute arising hereunder or litigation relating hereto, the parties hereby consent and subject themselves exclusively to, and agree to waive any objections to, the jurisdiction of the federal and state courts located in Boston, Massachusetts.
9.5.3. In the event that any provision of this agreement is held invalid, the remaining terms and conditions of this agreement shall remain in full force and effect.
9.5.4. The failure of either party to enforce any of the provisions of this agreement shall not be deemed to be a waiver of the right of either party thereafter to enforce any such provisions.
9.5.5. Except for the Company’s obligation to make payments to PaymentWorks, nonperformance of either party shall be excused to the extent that performance is rendered impossible by strike, fire, flood, blackouts, governmental acts or orders or restrictions, failure of Companies or the Internet, or acts of God or terrorism, or any other reason where failure to perform is beyond the control and not caused by the negligence of the non-performing party.
9.5.6. Neither party shall disclose the pricing, fees, terms, conditions or other content of this agreement or any supplement(s) to any third party other than a respective party’s officers, directors, members, managers, affiliates, employees, accountants, attorneys, investment bankers, independent contractors, agents or other representatives.
9.5.7. The relationship of PaymentWorks and Company established by this agreement is that of independent contractors, and nothing contained in this agreement will be construed to constitute the parties as partners, joint venturers, co-owners or otherwise as participants in a joint or common undertaking.
9.5.8. These Terms of Service constitute the entire, final, complete and exclusive agreement between the parties regarding the subject matter hereof and supersede all previous agreements, intentions, or representations, oral or written, relating to the subject matter of this agreement. Any representation or warranty not expressly contained in these Terms of Service will not be enforceable.
9.6.11. These Terms of Service may be updated from time to time in PaymentWorks’ sole discretion. Each time a representative of the Company clicks “I AGREE” or accesses the Service using an Authorized User’s User Name and Password, Company thereby consents to be bound by the terms and provisions of the then-current Terms of Service Agreement as posted on the Site and any supplemental terms or provisions that may otherwise be agreed to in writing by the parties from time to time.
THIS TERMS OF SERVICE AGREEMENT IS A LEGAL CONTRACT THAT WILL BIND YOU AND YOUR COMPANY. YOU MAY ACCESS THE SITE AND USE THE SERVICE ONLY IF YOU AFFIRM THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN BY CLICKING THE “I AGREE” BUTTON AT SIGNUP OR WHEN PROMPTED. YOU MAY NOT ACCESS THE SITE OR USE THE SERVICE IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS.
