PaymentWorks is seeking an individual to join our Payment Operations team.  The Payments Project Manager will be responsible for coordinating PaymentWorks’ implementations with customers’ financial institutions, as well as supporting our live customer processing.  This includes but is not limited to,  coordination with customers, the customers’ financial institutions and various internal PaymentWorks departments.

If you are passionate about payments and want to contribute to the overall success of our platform and company, this position will be an ideal fit for you.

In this position, you will:

• Be responsible for integration activities with a customers bank (ODFI), including testing, certification and ongoing maintenance.
• Act as a critical resource for the Customer Success, Implementation Services and Sales team and aid them as the subject matter expert on ACH payment processing.
• Maintain a high level of accountability and professionalism to internal and external stakeholders while striving to exceed service level standards.
• Maintain a working understanding of the PaymentWorks products, staying current with system information, process/policy changes and relevant updates.
• Demonstrate flexibility in being able to handle interruptions well, prioritize work appropriately, and transition between tasks with ease.
• Assist with day-to-day payment operations issues and escalations.
• Other duties as assigned.

About you:

• 3-5 years experience working in high-demand financial oriented organizations.
• Strong project management skills including great attention to detail, organization and analytical skills and the ability to juggle multiple projects at once.
• Experience managing projects with third parties, such as banks or payment processing providers.
• Understanding of NACHA and ISO 20022 files is a plus.
• Ability to learn and effectively navigate internal payment applications.
• Understanding of SFTP and file encryption.
• Excel at managing competing priorities across simultaneous projects.
• AAP and/or Project Management Certifications are a plus but not required.
• Familiarity with Confluence, JIRA, Monday.com, Hubspot, Slack and Google Apps.
• Bachelor’s Degree in appropriate field of study or equivalent work experience.

Why work here?

• We have a proven market need
• We have hockey stick growth expectations
• Our product stops payments fraud (yes, you will regularly stop bad guys!)
• We are small and nimble and we move fast. New ideas, new problems to solve, and new customers happen every day
• We respect that you have a life outside of work (i.e., we have options for flexible work schedules and we have great benefits including unlimited PTO)
• Every employee has an impact – no one here is a cog in a machine

Applicants must pass a background check prior to being officially accepted for employment.

At PaymentWorks, we base our employment decisions entirely on business needs, job requirements, and qualifications and do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Job location: open to remote; company is in Boston, MA.

Job is remote; however, applicants must reside in one of the following states:
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Massachusetts, Nevada, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia , Washington, West Virginia, Wisconsin

About PaymentWorks

PaymentWorks digital supplier onboarding is the foundation of vendor master data management – enabling organizations to control costs and risks while executing a payables strategy to optimize the time value of money.

To apply for this position, send an e-mail to: careers@paymentworks.com