PaymentWorks is a Business Identity Management platform that Payers are using to verify your identity and ensure compliance. Joining PaymentWorks as a Payee is a requirement to receive payment from your customer.

PaymentWorks mitigates the risk associated with manually collecting your information by eliminating the collection of documents through fax, email, snail mail, or in person, and providing a secure repository for all this information. Once you submit your information in the portal through your Payer’s registration form, and it is approved by the Payer, you will receive an email notification that your registration has been approved. At that point, you will be eligible to receive payment.

PaymentWorks and our customers use the terms “vendor” or “supplier” to refer to any individual or business that is expecting to receive a payment or reimbursement.

You must reach out to your Payer contact directly and request that they send you a PaymentWorks invitation.

PaymentWorks does not disburse payments. After you receive the email notification alerting you that your registration has been approved, you should contact your Payer contact directly to inquire about payment status.

Payees cannot upload invoices into PaymentWorks. You should contact your Payer contact directly to inquire about their invoice submission process.

You can log into your PaymentWorks account and update your personal or business information in the Company Profile section. For further assistance updating your information, please reach out to our support team at support@paymentworks.com.