PaymentWorks is looking to hire a Bank Validation Specialist (Remote – US) for our Fraud Operations team.
The Bank Validation Specialist will be responsible for validating vendor registration credentials. Through their efforts, team members will contribute to the overall security of our customers’ business transactions.
An ideal candidate is self-motivated, loves getting details exactly right, is a top-notch communicator, excellent listener, and a great multi-tasker who can work in a fast-paced, dynamic, constantly evolving environment.
You Will:
- Handle a high volume of incoming and outgoing phone calls to confirm vendor registration details
- Maintain exceptionally detailed notes and record all interactions with vendors
- Responsibly handle sensitive vendor information while following our company’s established security protocols
- Constantly and consistently meet time-sensitive deadlines, always with an eye on getting all details exactly right
You Have:
- Experience handling a high volume of phone calls, ideally in a customer service or administrative role
- Superior communication skills: excellent verbal and written skills
- Exceptional attention to detail and organizational skills (this job is for someone who LOVES details!)
- Excellent note-taking skills
- The ability to track and manage multiple workflows at once
Why work here?
- We have a proven market need
- We have hockey stick growth expectations
- Our product stops payments fraud (yes, you will regularly stop bad guys!)
- We are small and nimble and we move fast. New ideas, new problems to solve, and new customers happen every day
- We respect that you have a life outside of work (i.e., we have options for flexible work schedules and we have great benefits including unlimited PTO)
- Every employee has an impact – no one here is a cog in a machine
Applicants must pass a background check prior to being officially accepted for employment.
Job location, open to remote, company is in Boston, MA.
Applicants must reside in one of the following states:
Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maine, Massachusetts, Montana, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Vermont, Washington, West Virginia, Wisconsin
At PaymentWorks, we base our employment decisions entirely on business needs, job requirements, and qualifications-we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.
About PaymentWorks
PaymentWorks digital supplier onboarding is the foundation of vendor master data management – enabling organizations to control costs and risks while executing a payables strategy to optimize the time value of money.
To apply for this position, send an e-mail to: careers@paymentworks.com
