Trying to get paid?

By using PaymentWorks, we validate submissions so your payment goes exactly where it should.

What is PaymentWorks?

Why is my customer requesting that I join PaymentWorks?

But I am not a vendor or supplier, I am a person.

Completing your registration is a necessary step to receiving payment from your customer. Once approved, you’ll get an email letting you know you’ve been onboarded, assigned a vendor ID, and are all set to get paid.

New to PaymentWorks? See How Onboarding Works.

Explore the Payee Demo to understand what onboarding looks like from your side. Learn how to register, update info, and get paid—fast. It’s simple, secure, and just a click away.

See How It Works

Quick Recap: Your Vendor Journey

Receive Invite From your customer via email.
Create Account Fill out your business/payment info.
Get Validated We validate your legal entity and banking details.
Wait for Approval Your customer reviews and accepts your registration.
Submit Invoice Submit your invoice directly to your customer. (not through Paymentworks)
Get Paid Track payment status in PaymentWorks (if supported).
Make Updates Anytime Log in to change info securely.

Your customer uses PaymentWorks to securely collect your payment and business information. It’s how they make sure your details are correct, safe, and set up properly in their system so you can get paid on time.

You only need one PaymentWorks account — you can use it with any customer who uses the platform.

Getting Paid Through PaymentWorks:
What You Need to Know

We know paperwork and portals aren’t the most fun part of getting paid. That’s why we’ve made it easy to understand your journey from invitation to payment. Whether you’re a vendor, supplier, contractor, payee, or individual, here’s what you can expect:

Get Invited

Your customer will send you an email invitation to register. That invitation contains a link to create your PaymentWorks account.

Haven’t received it? Double-check your inbox and spam folder for a message from PaymentWorks. You can also ask your customer to resend it.
Register Your Information
Once you click the link:
- Create your free Paymentworks account.
- Fill out your profile with the required information (like W-9, bank details, contact info, etc.).
- Submit your registration to your customer for review.
Already have an account? Just log in and connect with your new customer — no need to start from scratch.
Registration Review
Once you submit your info:
- Your customer will review and approve your registration.
- You’ll get an email once your registration is approved or needs updates.
How long does this take? It depends on your customer’s internal process. If it’s been a few days and you haven’t heard back, feel free to follow up with them.
Invoicing Your Customer
Once your registration is approved:
- Check with your customer on how to submit invoices — every organization handles this a little differently.
- Some use a separate invoicing tool or email inbox. PaymentWorks does not handle invoice submission unless your customer has told you otherwise.
Need help? Reach out to your customer for invoicing instructions.
Getting Paid
Once your customer processes your invoice:
- You’ll receive payment based on their payment schedule.
- If your customer uses PaymentWorks to send payments, you’ll be able to track the status directly from your account.
Pro tip: Log in to check payment status — you may see when it’s approved, in progress, or completed.

Need Technical Help

Open A Ticket

Knowledge Base

How to Update or Share Remittance and Corporate Addresses

If you or your customer identifies the need to update your Remittance Address (used for payment purposes) or Corporate Address, follow the steps outlined below.

What Is A Vendor Number, And How Do I Find It?

Your vendor number is a unique identifier created in your customer’s ERP system when you connect through PaymentWorks, used to associate your company with payments, invoices, and transactions.

How to Update Your Payment Method in PaymentWorks

Updating your payment method in PaymentWorks is simple. Follow the steps below to ensure your payment preferences are updated correctly.

Editing Bank Account and Remittance Information

How to edit your bank account or remittance information in the PaymentWorks platform

Updating Payee Profile Information

Keeping your payee profile up-to-date ensures your customers have the correct information for payments and communications.

Viewing, Tracking, and Inquiring About Invoices in PaymentWorks

Invoices submitted to your customer and uploaded to PaymentWorks can be accessed under the Invoices Tab. Follow these steps to locate and review your invoices.

What Our Clients Say

Kevin Kientz

CFO

Academic Impressions

This is my favorite vendor platform to use.

Sarah Greenberg

Owner

Hey Sarah!

PaymentWorks has streamlined what used to be a time-consuming process, and we’re grateful for the efficiency and transparency it provides. Highly recommend for any vendor working with institutions or large organizations!

Rob Koebke

Founder

Perform Growth

There's nothing worse than a manual vendor onboarding process. The back and forth emails, downloading and uploading PDFs, etc is super frustrating. PaymentWorks was quick and easy to use, streamlining the entire process and keeping our data secure. I'd highly recommend!

Amy Nerboe

Senior AR Analyst

JoVe

PaymentWorks is my favorite platform to use - it's so user-friendly!

Frequently Asked Questions

I’ve started the process to create an account. How do I get my activation email?

If you aren’t getting your activation email in order to complete your registration, please follow these directions.

I’m having trouble logging in to my account, please help.

If you are having trouble logging into your account, there are a few reasons why this might be happening. Please follow these instructions.

How do I connect to my customer in PaymentWorks?

In order to connect with your customer, your customer will need to send an invitation from our platform to your email. If you haven’t gotten this invitation yet, please reach out directly to your customer. There is more information here. Once you are connected, you will need to complete a new vendor registration to complete the connection to your customer, even if you have already completed one for a different customer. (We will reuse all the info we can so you don’t have to enter things twice.)

What is a New Vendor Registration Form?

In order to process your invoices and submit payment for services rendered, your customer needs to collect information about your business, including address, contact information, and tax-related information. Please read more here. Even if you have been doing business with your customer for years, the first time you get a PaymentWorks invitation, you’ll fill out a ‘new’ vendor registration form.

Ok, I’m in. How do I update my information now?

You can log into your PaymentWorks account and update your personal or business information in the Company Profile section. Please follow these instructions to update your company profile.

I need to reset my password, but I’m not getting my password reset email?

Not getting the email to reset your password? Please follow these instructions to reset your password.

How do I submit invoices to my customer?

To submit invoices, you will need to reach out to your customer directly. PaymentWorks does not process invoices.

How do I check the status of my payment?

If you do not see an invoice status in PaymentWorks, you will need to reach out to your customer directly.

I still need help. How do I get it?

If you are having issues with the PaymentWorks app, you can open a support ticket with us here. If you have questions about what to submit or why you need to submit it, please contact your customer directly; our support team is not able to answer business process questions for your customer.

I think my organization could use PaymentWorks to onboarding and manage our suppliers.

Great! You can request more information here.