Customer Success Manager, Enterprise SaaS

PaymentWorks is seeking an innovative, client obsessed Customer Success Manager (CSM) to help customers drive as much value as possible from their PaymentWorks investment. The CSM is responsible for building relationships with PaymentWorks customers to ensure a successful customer journey and great user experience. We seek a problem-solver who can consider any obstacles we encounter holistically in order to implement creative solutions.

The ideal candidate is a reliable, detail-oriented individual with a focused desire to improve customer experience. A trustworthy, self-motivated, top-notch communicator who can work in a fast paced, dynamic environment fits right in. We offer a challenging environment where the pace of each individual’s career growth is driven by the level of their commitment and contribution to the business.

What you will do:

You Have:

About PaymentWorks

PaymentWorks' Business Identity Platform automates complex payee-management processes for every payee to eliminate the risk of business payments fraud, reduce cost and ensure regulatory compliance.

At PaymentWorks, we base our employment decisions entirely on business needs, job requirements, and qualifications-we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Applicants must pass a background check prior to being officially accepted for employment.

To apply for this position, send an e-mail to: customersuccess@paymentworks.com

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