Payment Operations Specialist
PaymentWorks is seeking an individual to join our Payment Operations team. The Payment Operations Specialist will be responsible for coordinating PaymentWorks integrations with customers' financial institutions as well as supporting our live customer processing. This includes coordination with customers, the customers' financial institutions and various internal PaymentWorks departments.
In this position you will:
- Be responsible for integration activities with a customers bank (ODFI), including testing, certification and ongoing maintenance.
- Act as a point of contact for bank relationships to ensure operational compliance.
- Review customer payment files during the sales process to ensure compatibility with PaymentWorks processes.
- Assist with day-to-day payment operations issues and escalations.
About you:
- 3+ years experience working in high-demand financial oriented organizations.
- Experience working with third parties, such as banks or payment processing providers.
- Understanding of NACHA and ISO 20022 files is a plus.
- Ability to learn and effectively navigate internal payment applications.
- Understanding of SFTP and file encryption.
- Excel at managing multiple priorities across simultaneous projects.
- Familiarity with JIRA, Monday.com, Slack and Google Apps.
Why work here?
- We have a proven market need.
- We have hockey stick growth expectations.
- Our product stops payments fraud (yes, you will regularly stop bad guys!)
- We are small and nimble and we move fast. New ideas, new problems to solve, and new customers happen every day.
- We respect that you have a life outside of work (i.e., we have options for flexible work schedules and we have great benefits including unlimited PTO)
- Every employee has an impact - no one here is a cog in a machine.
Applicants must pass a background check prior to being officially accepted for employment.
At PaymentWorks, we base our employment decisions entirely on business needs, job requirements, and qualifications-we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.
About PaymentWorks
The PaymentWorks digital supplier onboarding platform automates complex payee-management processes for every payee to eliminate the risk of business payments fraud, reduce cost and ensure regulatory compliance.
To apply for this position, send an e-mail to: careers@paymentworks.com